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01 Hero
AI Automation Agency · Est. 2024

Scale your operations
with custom AI workflows
that pay for themselves.

We design, build, and deploy AI agents and automation systems for operations‑heavy teams. You ship outcomes — not headcount.

Book a free audit See our services →
$1.4Msaved across clients '25
38workflows shipped
14davg. time‑to‑deploy
Intake CRM Inbox AI Agent Slack Sheet Email
Live workflow — animated
Trusted by operators at
02Why AI · Why now

The window to operate without AI
is closing fast.

The economics already favor teams that automate. The question is no longer whether — it's where to start, and how to ship it without burning a year of runway.

$15.7T
AI's economic upside

PwC projects AI will add up to $15.7 trillion to global GDP by 2030 — most of it from operational productivity gains.

SOURCE · PwC, Sizing the Prize
30%
Of work hours automatable

McKinsey estimates 30% of hours worked across the U.S. economy could be automated by 2030 with current AI capabilities.

SOURCE · McKinsey Global Institute
3.5×
ROI on AI initiatives

IDC reports the average enterprise sees $3.50 returned for every $1 invested in AI — leaders see up to 8×.

SOURCE · IDC · Microsoft, 2024
03Service Offers

What we ship.

Five productized offers. Each one is scoped, priced as an outcome, and measured against a before/after metric you sign off on. See the full menu of services →

01 / CONCIERGE

AI Concierge Services

Chat + voice agents that answer, qualify, and book — 24/7.

PROBLEM

Customers ping support, sales, and the front desk at all hours. Calls go to voicemail. Tickets pile up. Revenue leaks overnight.

WHAT WE BUILD

A unified concierge layer — chat, voice, and SMS — trained on your knowledge base, wired to your calendar, CRM, and ticketing. Sub‑second voice responses and human handoff when confidence drops.

DELIVERABLES
  • Trained concierge agent (chat + voice)
  • Web, Slack, WhatsApp, and phone install
  • Calendar + CRM writeback
  • Ticket auto‑routing & escalation
  • Weekly QA & retraining report
BEFORE Industry baseline · 32% after‑hours answer rate¹
→
AFTER Case study · 100% answer rate, 12s avg. response²
VoiceflowVapiElevenLabs TwilioIntercomHubSpot
02 / OPS

Workflow Automation (n8n)

No‑code & low‑code plumbing across the tools you already pay for — built on n8n, owned by you.

PROBLEM

Ops team copy‑pastes between 7 tools. Errors compound. Reports run late. SaaS bills creep up for tools that barely talk.

WHAT WE BUILD

End‑to‑end automation built primarily in n8n — the open‑source, self‑hostable workflow engine that means no per‑task pricing, no vendor lock‑in, and no caps on run volume. We wire Google Workspace (Drive, Gmail, Calendar, Sheets), Slack, and your CRM into resilient flows with retries, alerts, and dashboards your team trusts. We'll also work in Zapier or Make if your team already lives there.

DELIVERABLES
  • Workflow audit & opportunity map
  • Self‑hosted n8n setup in your VPC
  • Google Workspace + Slack integration
  • Built + monitored flows with retry logic
  • Failure alerts to Slack on‑call
  • Runbook + handoff training
BEFORE Case study · 14h/wk on manual reconciliation³
→
AFTER Case study · 0.5h/wk · 99.4% accuracy³
n8nGoogle WorkspaceSlack ZapierMakeAirtable
03 / GROWTH

Outbound, Research & Lead Gen

Researched, personalized outbound at a volume humans can't touch.

PROBLEM

SDRs burn 60%+ of their day on research and list‑building, not conversations. Generic sequences land in spam.

WHAT WE BUILD

Agentic prospecting: ICP discovery → deep account research (10‑K filings, news, hiring signals) → personalized first‑touch → reply triage straight into your rep's calendar.

DELIVERABLES
  • ICP & list pipeline (Clay/Apollo)
  • Account research agent (per‑lead briefs)
  • Personalized sequence builder
  • Reply classifier & sentiment routing
  • Booking & pipeline dashboard
BEFORE Industry baseline · SDRs spend ~64% of day on non‑selling tasks⁴
→
AFTER Case study · 4.3× meetings booked at same headcount⁵
ClayApolloSmartlead Perplexity APIOpenAI
04 / INTERNAL

Internal Ops Agents

Agents that handle invoicing, data entry, and the boring middle.

PROBLEM

Finance, HR, and PM teams hand‑key data between systems daily. Approvals get lost in email.

WHAT WE BUILD

Internal agents that read PDFs, update CRMs, and reconcile spreadsheets. Approvals stay with humans; typing doesn't.

DELIVERABLES
  • Document extraction agent (invoices, contracts)
  • ERP / CRM writeback
  • Audit log + approvals UI
  • SOP automation & monitoring
BEFORE Case study · $6.2k/mo on data‑entry contractors⁶
→
AFTER Case study · $0.4k/mo · zero typed errors⁶
LlamaIndexNotion QuickBooksAirtableSlack
05 / STRATEGY

Operations Strategy & Advisory

A blanket retainer for everything the build offers don't cover.

PROBLEM

Leadership knows AI matters. They also need help thinking through org design, vendor selection, system architecture, and the decisions that come before a build.

WHAT WE BUILD

Strategy hours, on retainer. We sit with your team during conception and design — aligning resources, scoping budgets, choosing tools, and writing the brief — so the eventual build is the right one. Whether we ship it or someone else does.

DELIVERABLES
  • Workflow inventory & ROI scorecard
  • Build vs. buy decision docs
  • Vendor & tool selection
  • Architecture & systems design with your team
  • Org‑design and resourcing input
  • 90‑day operations roadmap
BEFORE Most teams · 4–6 stalled AI pilots, no shipped systems⁷
→
AFTER Most teams · 1–2 funded, scoped, owner‑assigned builds⁷
Workshop‑ledCustom Async + weekly working sessions
Sources · ¹Hiya State of Phone Calls 2024 · ²Querent client deployment, anonymized · ³Querent ops automation case · ⁴Salesforce State of Sales 2023 · ⁵Querent outbound case · ⁶Querent finance‑ops case · ⁷Gartner AI pilot survey 2024
04Process

A four‑step path
from idea to deployed.

Click any step to see what happens.

STEP 01 · Week 1

Audit

We inventory every repetitive workflow, score it for AI fit, and surface the top 3 ROI opportunities. You leave the audit with a written brief — whether you hire us or not.

STEP 02 · Week 2

Strategy

Scoped build plan, success metrics, vendor decisions, and a fixed‑price proposal. No hourly billing, ever. You sign off on the before/after metric we'll be measured on.

STEP 03 · Weeks 3–6

Build

We build, test, and stage the system in your stack. Daily Loom updates. Weekly working demos. You see exactly what's being shipped, in the tools you already use.

STEP 04 · Week 7+

Deploy

Production launch with monitoring, retraining, and a 30‑day SLA. Hand off to your team — or stay on retainer for ongoing tuning, new flows, and strategy hours.

05Case Study
VIDEO TESTIMONIAL · 2:14
MERIDIAN PROPERTY GROUP · 240 units, 4‑state portfolio
CONCIERGE + LEAD INTAKE

"We replaced a 3‑person night desk
with one agent that books showings."

Meridian was losing 38% of after‑hours leads. Querent shipped an AI voice + chat concierge wired to their PMS and calendar in 18 days.

$184kannualized savings
412 after‑hours leads / mo
18d to production
4.9/5caller satisfaction
Read the full case study →
06FAQ

Frequently asked.

01How is pricing structured?−
We quote fixed‑price per build, scoped to an outcome metric. No hourly billing. Most builds land between $8k–$45k; retainers and strategy hours start at $4.5k/mo.
02Do you replace our staff?+
No. We replace the worst parts of their week. Every deployment includes an approvals layer so humans stay in the loop on judgement calls.
03What stacks do you work with?+
n8n, Voiceflow, Vapi, Zapier, Make, OpenAI, Anthropic, HubSpot, Salesforce, Google Workspace, Slack, Airtable, Notion, Twilio. If it has an API, we can wire it.
04How long until we see ROI?+
Workflow automations typically pay back within 30–60 days. Concierge agents within 90. We model this in the strategy phase before you commit.
05Who owns the system?+
You do. Every build is delivered with full source, credentials, and SOPs in your accounts. We can stay on retainer or hand off entirely.
07Final CTA
Free · 30 minutes · no pitch

Get a free
automation audit.

We'll map your top 3 AI‑automatable workflows, model the ROI, and send you a written brief — whether you hire us or not.

  • ✓ Workflow inventory worksheet
  • ✓ ROI scorecard (your numbers)
  • ✓ Build vs. buy recommendation
We reply within 1 business day. No drip sequences.